DRAWING UP A COOPERATION MANUAL
Drawing up a manual for cooperation may sound a little overdone and antiquated, but it is an effective way of advancing team development. Often referred to as a ‘playbook’, this manual contains concise information about the purpose, mission and values of the team. The values describe what is important to the team. It also contains principles of thinking and behaviour, as well as specific information about team activities - whether it be meeting procedures, processes, decision-making, or other aspects of collaboration. It also contains descriptions of items such as the tools and software used. Such a playbook provides orientation especially when onboarding new colleagues, for instance.
But the process of creating a collaboration playbook is just as important as the content. Starting from what is already working well, the team identifies the points that need to be changed a joint process. Solutions are sought by means of an iterative process. In this way, exactly those skills are developed and practiced that a high-performance team needs: the ability to reflect and develop at eye level.
OBJECTIVES AND KEY RESULTS
Objectives and Key Results, OKR for short, is a goal management system that helps organizations to implement their strategy and better focus on the issues and workstreams that create real value.
Objectives describe the goals to be achieved. It is about what is really new, i.e. which new level should be reached. This should not be confused with the achievement of sales targets that can be measured in monetary terms. These arise as a result of having achieved the objectives. The Key Results describe measurably whether a team or organization is on the right track to achieve the objectives.
OKRs are often defined on a quarterly basis. They are derived from the corporate strategy top-down by management and bottom-up through employees' experience and knowledge. Regular meetings aid the communication that a team needs to focus on the goals and work well.
There is much more to say about how OKRs can facilitate high-performance teams efficiently. We have shown numerous teams how they can use OKRs to work in a focused, goal-oriented and at the same time self-organized way.