Attitude and quality

What guides our actions and defines the quality of our advice

For us, consulting arises from the interplay of expertise, appropriate methods, and the way people work together. Our values ​​guide us in dealing with roles, interests, uncertainty, and responsibility.

We define quality consulting as considering diverse perspectives, clarifying the mandate and desired impact, and designing processes tailored to the specific situation. The result is solutions developed collaboratively with our clients that provide guidance, empower action, and have a lasting impact within the organization.

How we work has a lot to do with who we are.

Get to know the people behind cidpartners, learn how our consulting has developed and what shapes us as an organization.

values

Through our attitude and actions, we shape our ecosystem. Our values ​​are part of cidway. They guide us in our collaborations with our clients, within our network, and within cidpartners.

Clarity creates a shared focus. It helps direct attention and energy toward common goals and productive collaboration.

To achieve this, we clarify concerns, expectations, roles, and responsibilities. We also address situations where goals are unclear, interests diverge, or a task needs to be redefined.

For us, responsibility means treating people, issues, and resources with care. This also includes actively engaging in development and positive change.

We make our influence as consultants transparent, clarify responsibilities, and consider the potential consequences of our actions. Responsibility for the organization and its decisions remains with our clients.

For us, trust means being willing to accept vulnerability in relationships. This requires confidence that the other person is acting in good faith and taking agreements seriously.

We create reliability through open communication, clear expectations, and an honest approach to uncertainty. Doubts, mistakes, and differing opinions can also be addressed.

For us, organizational development and individual learning go hand in hand. Both create the conditions for embracing new ideas, testing them, and permanently anchoring them within the organization.

We design learning and development processes so that people can contribute their experiences, try out new approaches, and transfer insights into their daily work.

Understanding people and organizations in their context

People operate within roles, structures, routines, and expectations. These conditions influence how they collaborate, learn, and manage change. Therefore, we consider the organizational and human levels together.

We examine individual learning processes and organizational development together. Those involved retain responsibility for their actions. We structure the clarification process, contribute our professional and methodological expertise, and visualize potential consequences.

This results in steps that can be integrated into daily work and continued by those involved.

How we define quality in consulting projects - CONSULTING PROCESS

Quality is revealed during the collaboration and in what remains after a project.

We clarify what needs to be done, what the expected impact is, who is involved, and how progress can be measured. If the scope of the project changes, we communicate this change transparently.

We select methods, formats, and forms of participation to suit the issue at hand and the organization’s context. New insights and changing circumstances may lead us to adjust our approach together.

Throughout the project, we gather feedback and examine the impact of our work. If assumptions are not confirmed or the initial situation changes, we adjust our approach.

We incorporate the organization’s tasks, structures, and processes into the development work. Results must be understandable to those involved and usable in their daily work.

We agree on which changes should be observed and examine our contribution to them. In doing so, we distinguish between the impact of our work and developments that arise from many stakeholders and conditions.

How we reflect on our work

As a dynamic organization, we use regular meetings and exchange formats to reflect on our collaboration, our services, and our role as a consultancy.

Twice a year, we come together at cidcamp. There, we discuss what drives us forward as an organization, which developments we want to embrace, and where we need to further develop our services.

The experience and knowledge from our network help us to recognize recurring patterns, test assumptions, and contextualize new topics early on.

So that learning continues even after the project

We share our knowledge through downloads , articles and insights , podcasts , events , publications , and our newsletter . Our own models and papers make the fundamental principles and experiences from our consulting accessible.

Our learning platform complements consulting, workshops, and training with content, exercises, and materials for self-paced learning. This allows clients to delve deeper into topics, apply insights to their daily work, and continue learning independently even after a project is completed.

Responsibility beyond individual projects

Responsibility for democracy

We work with organizations to foster clarity, responsibility, trust, and development. These values ​​also shape the contribution we, as cidpartners, aim to make in our communities.

Democratic culture requires dialogue, engagement with diverse perspectives, and a willingness to share responsibility. Therefore, we support initiatives that strengthen democracy and promote civic participation.

We want to strengthen spaces where participation, respectful debate, and collaborative learning are possible.

Sustainability in our actions

For us, sustainability encompasses ecological, social, and economic aspects. In our consulting projects, we also consider these different perspectives and their impacts when they are relevant to the specific project.

People and expertise

The profiles of our consultants show which professional backgrounds, experiences and perspectives are incorporated into our projects.

Reviews

cidpartners hat für uns ein modernes Führungskräfteentwicklungsprogramm gestaltet. Die Resonanz auf den gemeinsamen Entwicklungsprozess und das Programm sind ausgezeichnet. Was mir besonders gefällt, ist die Haltung: die Begleiter von cidpartners leben glaubwürdig das vor, was sie uns an aktuellen Ansätzen rund um Führung und Selbstorganisation vermitteln.

Archdiocese of Paderborn | Thomas Schäfers, Head of Personnel and Administration

Die Entwicklung einer Performance Culture ist ein Meilenstein für LANXESS und Ausdruck des Veränderungswillens von Management und Mitarbeitern weltweit in der Neuausrichtung unseres Konzerns. cidpartners hat uns während der gesamten Phase der Entwicklung durch wertvolle inhaltliche Impulse und Denkanstöße begleitet. Kreative, hochprofessionelle Moderations- und Visualisierungstechniken anstelle PowerPoint und viele interaktive Elemente führten in den Projektmeetings zu greifbaren, schnell umsetzbaren Ergebnissen. Großes LIKE

LANXESS AG | Gudrun Ihling, Head of Human Resources

Mit cidpartners haben wir bei einem großen, mehrjährigen IT-Change-Projekt einen hervorragenden Strategen und Umsetzer im Bereich Change-Kommunikation gehabt. Die immer sehr partnerschaftliche Zusammenarbeit entspricht meiner Vorstellung: fokussiert, transparent und zuverlässig.

Deutsche Postbank AG | Achim Lebeau, IO COO

Frequently Asked Questions

Our approach describes how cidpartners deals with people, organizations, responsibility, and our own influence as a consultancy. It is reflected in how we clarify roles, work with differing interests, and shape collaboration.

cidpartners’ four core values ​​are clarity, responsibility, trust, and development. They guide our collaboration with clients, within our network, and within our own organization.

For cidpartners, quality consulting means clarifying the project brief and the expected impact, developing a suitable approach for the situation, and incorporating feedback throughout the project. Results should be understandable to all involved and applicable to their daily work.

cidpartners focuses on a clear mandate, a suitable approach, regular feedback, integration into daily work routines, and a realistic assessment of impact. These criteria are reviewed throughout the collaboration and adjusted as needed.

cidpartners uses regular meetings and exchange formats to reflect on its own collaboration, consulting services, and its role as a consultancy. The network comes together twice a year at cidcamp to evaluate experiences, contextualize new topics, and further develop its collaborative work.

cidpartners clarifies with the clients which changes should be initiated or supported through the collaboration. Goals, feedback, results, and changing circumstances are reviewed jointly throughout the project.

The impact of a consulting project depends on the consulting services provided, the participation of those involved, and the conditions within the organization. cidpartners can structure and support development, but cannot guarantee impact independently of these factors.

The cidpartners learning platform allows clients to delve deeper into the content of consultations, workshops, and training sessions at their own pace. Exercises and materials help them transfer insights into their daily work and continue learning independently.

cidpartners publishes downloads, articles and insights, podcast episodes, publications, and a newsletter. At events, cidpartners facilitates the exchange of expertise on professional topics. Its own models and papers make fundamental principles and consulting experience accessible.

cidpartners works in various sectors, including energy and utilities, the public sector, healthcare and social services, banks, insurance companies and financial service providers, industry and manufacturing, technology, media and telecommunications, non-profit, foundation and church organizations, as well as consulting firms and professional services.

The values ​​of clarity, responsibility, trust, and development also shape cidpartners’ social commitment. Therefore, cidpartners supports initiatives that strengthen dialogue, participation, respectful debate, and democratic culture.

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